General Studies · Business Process Reengineering vs Kaizen
A multinational corporation differentiates its process innovation activities. It defines Continuous Improvement (Kaizen) as Process I and Business Process Reengineering (BPR) as Process II. What are the appropriate risk levels and focus areas for each process?
- 1Process II: High Risk, High Investment; Focus: Incremental Improvement
- 2Process I: Low Risk, Low Investment; Focus: Process Optimization✓
- 3Process II: Low Risk, Low Investment; Focus: Standardization
- 4Process I: High Risk, High Investment; Focus: Cross-Functional Integration
Correct answer
Process I: Low Risk, Low Investment; Focus: Process Optimization
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