General Studies · Six Sigma Methodology
A high-priority Six Sigma (SS) project is underway at Delta Bank to reduce the average number of errors in automated client reporting from 10 errors per 10,000 reports to a target of 0.5 errors per 10,000 reports. The project is currently in the 'Analyze' phase of the DMAIC cycle. What is the single most important activity the Six Sigma team should focus on during this specific phase?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
Share:
- 1Collecting data on the current baseline performance and ensuring the measurement system is accurate and reliable through a Gage R&R study.
- 2Utilizing tools like Fishbone Diagrams and Regression Analysis to statistically identify and prove the Root Causes of the existing errors.✓
- 3Defining the process boundaries, customer requirements, and the specific Critical-to-Quality (CTQ) metrics for the reporting process.
- 4Implementing the final, permanent process changes and creating a control plan to sustain the gains.
Correct answer
Utilizing tools like Fishbone Diagrams and Regression Analysis to statistically identify and prove the Root Causes of the existing errors.
Download Single Question PDF
Save this question and verified answer as a clean study sheet with live clickable link.
👥
Share with Friends & Study Groups
Challenge your peer aspirants on WhatsApp or Telegram to solve this question!
Online Test Series
Start Free Mock Test →Preparing for General Studies?
Practice full-length mock tests with real exam timers, instant score analysis, and all-India ranking.
Chapter Practice
Practice Six Sigma Methodology MCQs →Want more practice questions on Six Sigma Methodology?
Solve complete topic-wise tests with detailed solutions on GkGet.
Related Practice Questions
Recommended practice questions in General Studies · Six Sigma Methodology