General Studies · Problem Solving
A government helpline receives many duplicate queries. Which of the following is the most efficient solution to resolve this problem?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Introduce an FAQ section and an automated response system✓
- 2Punish the callers who repeat queries
- 3Ignore all duplicate queries
- 4Close the helpline completely
Correct answer
Introduce an FAQ section and an automated response system
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