General Knowledge · Banking & Financial Awareness
A customer, Mr. Aditya, suffered a financial loss of 18,50,000 rupees due to an unauthorized electronic transaction caused by a security breach at his bank. He filed a complaint with the bank, which was rejected. He then approached the RBI Ombudsman. During the proceedings, he proved that he spent 25,000 rupees on legal consultations and 15,000 rupees on traveling to various bank offices. The Ombudsman decided to award him the full amount of his actual loss, plus the maximum permissible compensation for consequential loss, mental agony, and expenses under the RBI Integrated Ombudsman Scheme. What is the total amount of the Award that the bank must pay to Mr. Aditya?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 121,00,000 rupees
- 220,00,000 rupees
- 319,50,000 rupees✓
- 418,90,000 rupees
Correct answer
19,50,000 rupees
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