General Studies · Situational Judgement
A citizen is angry about a fine that has been imposed. What is the best and most professional response as an excise constable?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Listen to their grievance and explain the rules calmly✓
- 2Increase their fine amount as a penalty for arguing
- 3Ignore them rudely and walk away
- 4Yell back at them to enforce authority
Correct answer
Listen to their grievance and explain the rules calmly
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