General Studies · Situational Judgement
A citizen asks a question about a regulation that you do not know. How should you respond professionally as an excise constable?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Walk away silently ignoring the citizen
- 2Give a random speculative answer to avoid looking uninformed
- 3Admit that you do not know, and promise to check and provide the correct information✓
- 4Get angry and scold the citizen for asking questions
Correct answer
Admit that you do not know, and promise to check and provide the correct information
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