General Studies · Choice Architecture and Nudges
A bank wants to increase the uptake of digital statements among customers while ensuring that customers retain full freedom of choice. Which of the following interventions most closely reflects a nudge?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Discontinuing physical statements entirely after a fixed date
- 2Setting digital statements as the default option during account setup✓
- 3Mandating digital statements for all new accounts
- 4Charging a fee for issuing physical statements
Correct answer
Setting digital statements as the default option during account setup
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