A bank is planning to implement an 'Assisted Digital Delivery Model' where branch-level staff will guide elderly customers on how to use the Mobile Banking App. What is the primary risk being managed through this approach?

Question

Banking · Risk Management

Verified Solution4 OptionsUpdated: October 2026👁️1 View

Share:

Correct answer

The risk of digital exclusion for non-tech-savvy customer segments

Save this question and verified answer as a clean study sheet with live clickable link.

👥

Challenge your peer aspirants on WhatsApp or Telegram to solve this question!

Online Test Series

Practice full-length mock tests with real exam timers, instant score analysis, and all-India ranking.

Chapter Practice

Want more practice questions on Risk Management?

Solve complete topic-wise tests with detailed solutions on GkGet.

Recommended practice questions in Banking · Risk Management

Which of the following territories was annexed by Lord Dalhousie under the pretext of misgovernance, and not directly through the Doctrine of Lapse?

What was the primary stated reason for the Partition of Bengal in 1905 by Lord Curzon?

Which of the following events is considered the immediate trigger for the launch of the Non-Cooperation Movement by Mahatma Gandhi?

Answer 1

The risk of non-compliance with the Credit Information Companies Regulation Act

Answer 2

The risk of the bank's exposure to unsecured retail loans

Answer 3

The risk of digital exclusion for non-tech-savvy customer segments

Answer 4

The risk of losing high-value corporate deposits to competitors

Related Practice Questions