Business Studies · Principles of Management
A bank introduces a strict hierarchical structure. Minor operational issues must pass through multiple bureaucratic levels before reaching decision-makers, causing major communication delays. To resolve emergencies, the CEO authorizes a short-cut direct communication path between two specific departments at the same horizontal level. This modern solution mirrors Henri Fayol's classic principle of:
- 1Esprit de corps
- 2Gang plank✓
- 3Centralization
- 4Unity of command
Correct answer
Gang plank
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